Earlier Today, I sent AG an email asking a few questions. Spoiler Alert: They were no help, whatsoever. I usually get helpful advice and stuff from them, but not today. In red italics, there is an excerpt of what I said, and in black, their response.
"There has been some talk about the dolls having new eyes."
Due to our extensive product lines, many different vendors over the year, and the redesign of some of our items, we are unable to provide you with the requested information regarding the dolls' eyes.
Our items were never produced to be collectors' items, and as such, we have not kept a detailed record of the minute changes that have been made throughout the years. Some of these changes were made due to vendor changes, or to improve the quality and durability of our products.
"A lot of people say that the zip ties cause a lot of wrinkles in the neckline. Is this true, or is the neckline the same as it's always been?"
As we expand American Girl’s distribution beyond the United States, we are required to comply with additional toy testing requirements. The new head attachment method, where the head is attached with a plastic tie and sewn inside the doll body, will ensure we are meeting testing requirements in global markets. There should not be a noticeable change in the neckline.
"I sent my doll Skylar to the Doll Hospital, and she's been there a little over two weeks and still no confirmation email." (She's back now, BTW, check out crazed_dolls.)
Our Doll Hospital is working on dolls received as of August 1, 2018. Dolls are repaired in the order they are received, and they remain unopened in their shipping boxes until it is their turn to be admitted. During this waiting period, we are unable to provide a status update, but as soon as we admit your doll you will receive an e-mail confirmation. You can expect to hear from us again when she is shipped back to you.
I love these shoes! They function like real shoes, and they look like Jean material. They are very high quality, even the packaging has tissue paper, like real shoes! Wow. High quality AND realistic. I always am looking for quality, but the realism is an AMAZING bonus. Unfortunately, I received these as gifts back in July, so Prices??? I hope you enjoyed this review, and found it helpful. 'till Next Time! - JCole Photo credit: Our Generation and Amazon.
Although, I really want #4!!!
This dress came with the doll, and Is very cheaply made. One strap snapped off immediately. It doesn't even look good on any doll. It's lopsided, and also the seams are all popping out, and so I just gave it to my little sister, who doesn't care either way. I hope you'll check out my Instagram, crazed_dolls!
For my thirteenth birthday, I purchased the 1998 Twist 'n Turn Barbie. She is the first doll in the Collector's Request collection, a line where collector favorites are reproduced. I thought she was the brunette when I purchased her, but I was pleasantly surprised to find out she was a redhead. I posted this on my Instagram, crazed_dolls. I posted a picture of my grandmother's Bubblecut, too. She is wearing a beautiful reproduction of the 1967 fashion "Smasharoo." It consists of a striped shirt dress, yellow stockings, red boots, matching hat and coat, gold chain belt, and... two pairs of underwear?? She was NOS (New Old Stock) meaning she was stored in a warehouse, and never sold. So maybe she just wears two pairs of underwear?? I don't know... 
She has painted finger and toenails, but because of her rubber legs, the toenail polish wiped off almost immediately. Her red hair was tied up in a half ponytail with a brown rubber band and red bow, but the hair tie disintegrated (eeew!!!) and the bow was the only thing keeping it in place. DO NOT TAKE IT DOWN!!! I made a huge mistake taking it down, because now two pieces of hair are sticking up in weird places. And I can't boil it because we don't have gas yet!
